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Netword Adapter error code 10


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#1 peligroso-raton

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Posted 05 September 2023 - 10:59 AM

Hi guys

I'm putting a PC together out of mostly used parts.  I have a gigabyte B150M motherboard with i5-6600K, 32Gb DDR4, 500Gb NVMe (Samsung Evo 970), Windows 10.  I have more storage drives but they are not connected yet.

 

Everything seems stable but the onboard Ethernet adapter is not working in windows, giving error code 10 in the device manager.  Having googled the problem it says this is a driver issue so I've downloaded the latest drivers from Gigabyte website. Everything installs OK but still error code 10 on Ethernet. I tried downloading the latest BIOS from gigabyte website and upgraded it but no difference.

 

I found a PCI (not PCIe) gigabit Ethernet adapter I had lying around so fitted that.  Windows detects it but gives error code 10.  I tried disabling the onboard Ethernet in the BIOS.  No difference, error code 10 on the PCI adapter.  I thought it must be a windows problem as it seems odd that both onboard and the add-on Ethernet adapters are faulty in the same way, so decided to boot from a Linux USB.  The onboard and add-on Ethernet adapters don't work in Linux either, I can't access the internet from the browser.

 

So I went back to booting Windows from the NVMe and tried a USB Wifi Adapter.  That works OK.

 

Any ideas how to diagnose the problem? I find it hard to believe both Ethernet adapters (onboard and add-on) are faulty.

 

TIA

Rich

 

 


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#2 cryptodan

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Posted 05 September 2023 - 11:03 AM

Download and install Speccy - https://www.ccleaner.com/speccy

Run it, and then go to File and Publish Snapshot. Post the resulting link in your next reply

With the Problematic Device installed.

My Linux Systems Specifications: My Desktop - https://dpaste.com/AKGGCBGSW - My Server - https://dpaste.com/8M228Z6ZM - My laptop Arch - https://dpaste.com/FKSMU4MM2

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#3 peligroso-raton

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Posted 05 September 2023 - 11:53 AM

Thanks, will do when I'm at the office tomorrow

 

Rich


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#4 peligroso-raton

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Posted 07 September 2023 - 03:11 AM

Here is the link

http://speccy.piriform.com/results/fC2ZSX5OgfMB2cKwWgeWaya


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#5 cryptodan

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Posted 07 September 2023 - 06:04 AM

What linux did you try?

Also what slot are you installing the card in?

My Linux Systems Specifications: My Desktop - https://dpaste.com/AKGGCBGSW - My Server - https://dpaste.com/8M228Z6ZM - My laptop Arch - https://dpaste.com/FKSMU4MM2

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