here is the output
MiniToolBox by Farbar Version: 13-05-2022
Ran by ianbu (administrator) on 03-09-2023 at 15:26:38
Running from "C:\Users\ianbu\Downloads"
Microsoft Windows 11 Home (X64)
Model: 82H8 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (09/03/2023 10:56:36 AM) (Source: Microsoft-Windows-Perflib) (EventID: 1017) (User: NT AUTHORITY)
Description: Disabled performance counter data collection from the "BITS" service because the performance counter library for that service has generated one or more errors. The errors that forced this action have been written to the application event log. Correct the errors before enabling the performance counters for this service.
Error: (09/03/2023 10:56:36 AM) (Source: Microsoft-Windows-Perflib) (EventID: 1011) (User: NT AUTHORITY)
Description: The Close procedure in Extensible Counter DLL "C:\Windows\System32\bitsperf.dll" for the "BITS" service generated exception 3221225477 at address 0x7ffd9edf233d. The performance data returned by the counter DLL will not be returned in the Perf Data Block.
Error: (09/03/2023 09:45:57 AM) (Source: Application Error) (EventID: 1000) (User: LAPTOP-FJB874NT)
Description: Faulting application name: MbamBgNativeMsg.exe, version: 4.0.0.126, time stamp: 0x645000d3
Faulting module name: MbamBgNativeMsg.exe, version: 4.0.0.126, time stamp: 0x645000d3
Exception code: 0xc0000409
Fault offset: 0x00000000001f5aa5
Faulting process id: 0x0x1e7c
Faulting application start time: 0x0x1d9de425bd0a714
Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\MbamBgNativeMsg.exe
Faulting module path: C:\Program Files\Malwarebytes\Anti-Malware\MbamBgNativeMsg.exe
Report Id: b118bb26-29a5-4a52-a38d-73008a3a1d03
Faulting package full name:
Faulting package-relative application ID:
Error: (09/02/2023 05:24:46 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.
Error: (09/02/2023 05:24:46 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]
Error: (09/02/2023 05:24:46 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.
Error: (09/02/2023 05:24:46 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]
Error: (09/02/2023 06:07:49 AM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]
Error: (09/02/2023 05:47:44 AM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW. hr = 0x80070006, The handle is invalid.
.
Operation:
Executing Asynchronous Operation
Context:
Current State: DoSnapshotSet
Error: (09/02/2023 05:47:38 AM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
Gathering Writer Data
Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {977e864f-23be-4bb7-8689-8616aa48731d}
System errors:
=============
Error: (09/03/2023 12:18:39 PM) (Source: DCOM) (EventID: 10010) (User: LAPTOP-FJB874NT)
Description: Event-ID 10010
Error: (09/03/2023 11:45:52 AM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The Energy Server Service queencreek service did not shut down properly after receiving a preshutdown control.
Error: (09/03/2023 10:56:40 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Energy Server Service queencreek service terminated unexpectedly. It has done this 1 time(s).
Error: (09/03/2023 10:54:22 AM) (Source: DCOM) (EventID: 10010) (User: LAPTOP-FJB874NT)
Description: Event-ID 10010
Error: (09/03/2023 10:52:13 AM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The Energy Server Service queencreek service did not shut down properly after receiving a preshutdown control.
Error: (09/03/2023 08:49:19 AM) (Source: DCOM) (EventID: 10010) (User: LAPTOP-FJB874NT)
Description: Event-ID 10010
Error: (09/03/2023 07:57:27 AM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The Energy Server Service queencreek service did not shut down properly after receiving a preshutdown control.
Error: (09/03/2023 05:05:55 AM) (Source: DCOM) (EventID: 10010) (User: LAPTOP-FJB874NT)
Description: Event-ID 10010
Error: (09/02/2023 07:05:45 PM) (Source: DCOM) (EventID: 10010) (User: LAPTOP-FJB874NT)
Description: Event-ID 10010
Error: (09/02/2023 05:24:46 PM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The Energy Server Service queencreek service did not shut down properly after receiving a preshutdown control.
Windows Defender:
================
Date: 2023-09-02 05:52:55
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Date: 2023-09-01 16:57:17
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Date: 2023-08-31 05:45:13
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Date: 2023-08-30 06:04:44
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Date: 2023-08-30 05:01:32
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Event[0]
Date: 2023-07-05 12:56:44
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.391.3621.0
Update Source: Microsoft Update Server
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.23050.3
Error code: 0x80240022
Error description: The program can't check for definition updates.
Date: 2023-07-05 12:56:44
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.391.3621.0
Update Source: Microsoft Update Server
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.23050.3
Error code: 0x80240022
Error description: The program can't check for definition updates.
Date: 2023-05-14 06:11:38
Description:
Microsoft Defender Antivirus Real-Time Protection feature has encountered an error and failed.
Feature: Network Inspection System
Error Code: 0x8007041d
Error description: The service did not respond to the start or control request in a timely fashion.
Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the device.
Date: 2023-04-12 05:44:12
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.321.69.0
Update Source: Microsoft Update Server
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.17300.4
Error code: 0x8007045b
Error description: A system shutdown is in progress.
Date: 2023-04-02 03:20:05
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.321.69.0
Update Source: Microsoft Update Server
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.17300.4
Error code: 0x8007045b
Error description: A system shutdown is in progress.
CodeIntegrity Errors:
====================
Date: 2023-09-03 15:26:06
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a582115f5de863e1\igd10iumd64.dll that did not meet the Custom 3 / Antimalware signing level requirements.
Date: 2023-09-03 15:22:35
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Microsoft signing level requirements.
=========================== Installed Programs ============================
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 116.0.5845.141 - Google LLC)
Intel® Chipset Device Software (HKLM-x32\...\{901bcbf9-3fc2-492d-8f11-e8ca2175adf6}) (Version: 10.1.18800.8277 - Intel® Corporation)
Intel® Computing Improvement Program (HKLM\...\{0D8810A6-1D38-4885-9690-948CD0B7CA6F}) (Version: 2.4.10577 - Intel Corporation)
Lenovo Now (HKLM-x32\...\Lenovo Now) (Version: 3.10.0.63 - Lenovo Group Ltd.)
Lenovo Vantage Service (HKLM-x32\...\VantageSRV_is1) (Version: 3.13.72.0 - Lenovo Group Ltd.)
Malwarebytes version 4.6.1.280 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.6.1.280 - Malwarebytes)
Microsoft Office Professional Plus 2021 - en-us (HKLM\...\ProPlus2021Retail - en-us) (Version: 16.0.16731.20170 - Microsoft Corporation)
Microsoft OneDrive (HKLM\...\OneDriveSetup.exe) (Version: 23.169.0813.0001 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{43D501A5-E5E3-46EC-8F33-9E15D2A2CBD5}) (Version: 5.70.0.0 - Microsoft Corporation)
Mozilla Firefox (x64 en-US) (HKLM\...\Mozilla Firefox 117.0 (x64 en-US)) (Version: 117.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 117.0 - Mozilla)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.16731.20052 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.16731.20170 - Microsoft Corporation) Hidden
Packages:
=========
Cortana -> C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2308.1005.0_x64__8wekyb3d8bbwe [2023-08-11] (Microsoft Corporation)
Dolby Audio -> C:\Program Files\WindowsApps\DolbyLaboratories.DolbyAudio_3.30201.210.0_x64__rz1tebttyb220 [2023-08-10] (Dolby Laboratories)
Elevoc Vocplus System -> C:\Program Files\WindowsApps\ElevocTechnologyCo.Ltd.ElevocVocplusSystem_1.0.29.0_x64__ttaqwwhyt5s6t [2023-02-07] (Elevoc Technology Co., Ltd.)
Lenovo Companion -> C:\Program Files\WindowsApps\E046963F.LenovoCompanion_10.2307.14.0_x64__k1h2ywk1493x8 [2023-08-17] (LENOVO INC.)
Lenovo Hotkeys -> C:\Program Files\WindowsApps\E0469640.LenovoUtility_4.4.18.0_x64__5grkq8ppsgwt4 [2023-07-22] (LENOVO INC) [Startup Task]
Microsoft Defender -> C:\Program Files\WindowsApps\Microsoft.6365217CE6EB4_102.2307.24002.0_x64__8wekyb3d8bbwe [2023-08-03] (Microsoft Corporation) [Startup Task]
Microsoft Whiteboard -> C:\Program Files\WindowsApps\Microsoft.Whiteboard_53.10510.531.0_x64__8wekyb3d8bbwe [2023-06-25] (Microsoft Corporation)
Microsoft.WindowsAppRuntime.CBS -> C:\WINDOWS\SystemApps\Microsoft.WindowsAppRuntime.CBS_8wekyb3d8bbwe [2023-08-11] (Microsoft Corporation)
ms-resource://MicrosoftCorporationII.QuickAssist/resources/APP_WINDOW_NAME -> C:\Program Files\WindowsApps\MicrosoftCorporationII.QuickAssist_2.0.21.0_x64__8wekyb3d8bbwe [2023-06-30] (Microsoft Corp.)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.AV1VideoExtension_1.1.61781.0_x64__8wekyb3d8bbwe [2023-07-06] (Microsoft Corporation)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.MPEG2VideoExtension_1.0.61931.0_x64__8wekyb3d8bbwe [2023-08-17] (Microsoft Corporation)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.RawImageExtension_2.1.61661.0_x64__8wekyb3d8bbwe [2023-06-23] (Microsoft Corporation)
ms-resource:AppxManifest_DisplayName -> C:\Windows\SystemApps\Microsoft.Windows.PrintQueueActionCenter_cw5n1h2txyewy [2023-08-11] (Microsoft Corporation)
ms-resource:System_Item_Title_IntelGraphicsControlPanel -> C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.5180.0_x64__8j3eq9eme6ctt [2023-08-12] (INTEL CORP) [Startup Task]
Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.98.1805.0_x64__mcm4njqhnhss8 [2023-02-06] (Netflix, Inc.)
Power Automate -> C:\Program Files\WindowsApps\Microsoft.PowerAutomateDesktop_10.0.7423.0_x64__8wekyb3d8bbwe [2023-08-23] (Microsoft Corporation) [Startup Task]
Prime Video for Windows -> C:\Program Files\WindowsApps\AmazonVideo.PrimeVideo_1.0.148.0_x64__pwbj9vvecjh7j [2023-08-23] (Amazon Development Centre (London) Ltd)
Realtek Audio Control -> C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.35.271.0_x64__dt26b99r8h8gj [2023-02-08] (Realtek Semiconductor Corp)
Smart Microphone Settings -> C:\Program Files\WindowsApps\ElevocTechnologyCo.Ltd.SmartMicrophoneSettings_1.1.49.0_x64__ttaqwwhyt5s6t [2023-02-12] (Elevoc Technology Co., Ltd.)
Solitaire & Casual Games -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.17.8180.0_x64__8wekyb3d8bbwe [2023-08-23] (Microsoft Studios) [MS Ad]
WinDbg Preview -> C:\Program Files\WindowsApps\Microsoft.WinDbg_1.2306.14001.0_x64__8wekyb3d8bbwe [2023-07-09] (Microsoft Corporation)
Windows Feature Experience Pack -> C:\WINDOWS\SystemApps\MicrosoftWindows.Client.Core_cw5n1h2txyewy [2023-08-11] (Microsoft Windows)
Windows Feature Experience Pack -> C:\WINDOWS\SystemApps\MicrosoftWindows.Client.FileExp_cw5n1h2txyewy [2023-08-11] (Microsoft Windows)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.777.2143.0_x64__8wekyb3d8bbwe [2023-02-23] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x64__8wekyb3d8bbwe [2023-03-18] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x86__8wekyb3d8bbwe [2023-03-18] (Microsoft Corporation)
WindowsAppRuntime.1.3 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_3000.934.1904.0_x64__8wekyb3d8bbwe [2023-07-27] (Microsoft Corporation)
WindowsAppRuntime.1.3 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_3000.934.1904.0_x86__8wekyb3d8bbwe [2023-07-27] (Microsoft Corporation)
========================= Devices: ================================
========================= Memory info: ===================================
Percentage of memory in use: 76%
Total physical RAM: 7975.3 MB
Available physical RAM: 1861.43 MB
Total Virtual: 10286.11 MB
Available Virtual: 2141.35 MB
========================= Partitions: =====================================
1 Drive c: (Windows-SSD) (Fixed) (Total:237.23 GB) (Free:173.69 GB) NTFS
========================= Users: ========================================
User accounts for \\LAPTOP-FJB874NT
Administrator DefaultAccount Guest
ianbu WDAGUtilityAccount
**** End of log ****
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