just received a new gps smartwatch and trying to set it up using speedtalk sim card and setracker2 app. Have followed all the directions but device still says "device offline". Not sure what to do from here.
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Kids gps smartwatch offline
Started by
757Pirate
, Mar 24 2020 02:39 PM
13 replies to this topic
#1
757Pirate
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#2
hamluis
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Posted 24 March 2020 - 04:59 PM
See if you can find the manual/directions for use at the website of the manufacturer.
Louis
#3
757Pirate
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Posted 24 March 2020 - 05:03 PM
I am not exactly sure who is the manufacturer is, but an email address for support was included was Hyanwoo@foxmail.com. Of course it's China... But I might assume manufacturer is Hyanwoo? Having said that, I have contacted them, but have had no response.
#4
757Pirate
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Posted 24 March 2020 - 05:05 PM
In researching all possible options to fix.. internet suggestions have discussed APN fixes.. but not sure where and how to do that. Would it be the Setracker2 app or the device? Either location doesn't really offer much help or direction to a setting I could adjust
#5
757Pirate
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Posted 24 March 2020 - 05:08 PM
I purchased from Amazon.. here is the "link"
Waterproof Smart Watch for Kids GPS Tracker - Touchscreen Kids Smartwatch for 3-12 Years Old Boys Girls - SOS Call Safety School Mode Games Flashlight Smart Phone Watch Birthday Gifts Holiday Toy
#6
757Pirate
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Posted 24 March 2020 - 06:19 PM
Hoping for some help... purchased for a 6 year old to be able to spend time at neighborhood park during this crisis without significant worries.
#7
757Pirate
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Posted 25 March 2020 - 01:11 PM
I am still hoping someone on here can help me with getting this watch operational. Haven't had any replies as yet......
#8
hamluis
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Posted 25 March 2020 - 06:08 PM
https://reviewscast.com/smart-watch-for-kids/#szbxd-kids-waterproof-smart-watch
Louis
Edited by hamluis, 25 March 2020 - 06:10 PM.
#9
757Pirate
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Posted 25 March 2020 - 06:21 PM
I didn't really understand your response.. yes.. I can send it back... are you suggesting a better product? I don't want to spend a bunch for a 6 year old.. but do want it to work....
#10
hamluis
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Posted 30 March 2020 - 05:32 PM
The links were provided to illustrate that there are a number of these items now available...and they all seem to work when directions for use are followed by purchasers.
Louis
#11
757Pirate
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Posted 30 March 2020 - 06:03 PM
I know most of the users have successfully gotten these watches to work.. but somehow.. the few I have tried to follow haven't been very clear where I am going wrong.. andI am just frustrated with the lack of help from any source..
But thank you for reaching out.
#12
757Pirate
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Posted 30 March 2020 - 06:05 PM
ps.. Where I get lost is the APN stuff.. I don't really understand it and if I need to contact Speedtalk or the watch or my phone app.... and don't find a setting as to where to APN.. I just keep getting a message watch is offline and stops me dead as far as proceeding.
That's my issue. and no help anywhere. I know it should work.. other ppl do get them to work..
#13
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Posted 02 May 2022 - 07:46 AM
Im sorry to interfere, but i was searching for a solution for the exact same issue and I found your post, so could I ask you if you found out what was the main issue?
Thanks in advance.
Thanks in advance.
#14
mjd420nova
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Posted 02 May 2022 - 10:27 AM
It has been brought to my attention concerning GPS devices and their inherent small size of the antennas needed to receive signals from four satelites. Indoors and under a heavy tree canopy are almost impossible to get good links and thereby a good operation. Device being offline would indicate that it isn't getting good reception.
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