Windows security will not scan, threat service has stopped. Restart it now.

When I ran it as administrator, I just got a box that said "Thank you for updating to the latest  version of windows 10". I clicked CLOSE and that was all. Very quick.

OK, we need to complete the process a different way.

Please do this.

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Windows Media Creation Tool - Creating Windows 10 USB

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Warning: The below process will remove all existing information from the USB drive.

• Insert your USB into your computer.
• Hit the Windows Key + E at the same time
• On the left side locate your USB drive, i.e. USB Drive (D:) >>>Important make sure it is your USB drive and not the C: drive<<<
• Right click on the USB drive and select Format
• Leave all the default settings and click Start
• Click OK on the Warning screen
• On the Format Complete window click OK
• Close the Format USB and Windows Explorer windows
• Go to the Create Windows 10 installation media page
• Click on Download Now
• Click Save File and save the file to your Desktop (you may need to transfer the file to your Desktop from your Downloads folder)
• Right click on the Media Creation icon on the Desktop and select Run as administrator
• Click Accept
• Select Create installation media (USB flash drive, DVD, or ISO file) for another PC then click Next
• Confirm the settings indicate Windows 10 Enterprise and Architecture 64-bit (x64). If not, uncheck Use the recommended options for this PC and modify the settings
• Click Next
• Select USB flash drive then click Next
• Confirm your USB drive is listed under Removable drives then click Next
• If successful you will see Your USB flash drive is ready.
• Click Finish
• Hit the Windows Key + E at the same time
• Navigate to the USB drive, right click on setup.exe then select Run as administrator
• Follow the prompts to install Windows but be sure both Install Windows 10 Enterprise and Keep personal files and apps are selected
• Report the results in your reply

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.

• Windows Upgrade successful?

Windows 10 installation has failed.

At what point did you get that notification?

It was about 82%

Thank you.

Please do this.

===================================================

Farbar Recovery Scan Tool Fix

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• Right click on the FRST64 icon and select Run as administrator
• Highlight the below information then hit the Ctrl + C keys at the same time and the text will be copied
• There is no need to paste the information anywhere, FRST64 will do it for you

Start::
CreateRestorePoint:
CloseProcesses:
StartRegedit:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmupx"
EndRegedit:
ExportKey: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer
End::

• Click Fix
• When completed the tool will create a log on the desktop called Fixlog.txt. Please copy and paste the contents of the file in your reply.

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.

• Fixlog

Thank you.

That step was not intended to resolve anything but rather enable Windows Installer logging. Hopefully we can get a report that helps us understand why Windows won't reinstall.

Please attempt the installation again. If the installation fails again hit the Windows Key + E at the same time then navigate to the C:\Users\kelle\AppData\Local\Temp folder. Locate a file created today that looks like msi**random characters***.log. Please zip and upload the file to GoFile, WeTransfer, or the file hosting site of your choice. Send me a Personal Message with the download link

Installation failed again.

 

I cannot find the AppData folder in C-users-kelle

I might have found it. I did not start with MSI though. I will send it.

Thank you for trying.

Please do this.

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Farbar Recovery Scan Tool Search

--------------------

• Launch FRST
• Type the following in the Search: box

C:\Users\kelle\AppData\Local\Temp\*.log

• Click Search Files button
• When completed click OK and a Search.txt document will open on your desktop
• Copy and paste the contents of that document your reply

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.

• Search.txt

Greetings,

===================================================

Do You Still Need Help?

It has been 3 days since my last post.

• Do you still need help with this?
• If you have not replied within 48 hours I will assume you have abandoned the Topic and it will be closed.

I am sorry I was sick.

 

 

Thank you.

Let's try to gather some information another way.

===================================================

Farbar Recovery Scan Tool Fix

--------------------

• Right click on the FRST64 icon and select Run as administrator
• Highlight the below information then hit the Ctrl + C keys at the same time and the text will be copied
• There is no need to paste the information anywhere, FRST64 will do it for you

Start::
CloseProcesses:
Zip: C:$WINDOWS.~BT\Sources\Panther\setuperr.log;C:$WINDOWS.~BT\Sources\Panther\setupact.log;C:$WINDOWS.~BT\Sources\Panther\PreGatherPnPList.log
cmd: wmic qfe list brief
End::

• Click Fix
• When completed the tool will create a log on the desktop called Fixlog.txt. Please copy and paste the contents of the file in your reply.
• The tool will create a zipped folder on your Desktop with today's date, example: 06.20.2023_13.24.50.zip. Upload the file here

===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.

• Fixlog
• Uploaded zip file

https://gofile.io/d/wB9oOG